Genda

We recommend dry cleaning or gently hand washing clothes, especially for fully hand-embroidered or crocheted pieces, by following these steps:

1. Soaking: Use a small amount of mild detergent in cold water. Soak the garment for five minutes, then wash immediately.
2. Rinsing: Gently rub embroidered areas by hand. Rinse several times in cold water to remove detergent.
3. Drying: Avoid sun exposure to prevent color fading. Hang garments to dry in the shade or evenings on rust-proof hangers.
4. Ironing: Turn clothes inside out and iron lightly. Avoid ironing directly on embroidery and using lint rollers on embroidered areas.

It takes 4 business days to ship an order and 5-7 business days to deliver an order. We don't charge any extra shipping charges.

We do not accept any returns on any products. Only if you receive a damaged product you can reach out to us and let us know the problem within 48 hours of delivery. We will reply to you within 48 hours and proceed with the exchange.